At Wick Coffee, your satisfaction is our top priority. If your coffee experience doesn’t meet your expectations, we want to hear from you. While we typically don’t offer refunds for changes of mind or personal taste preferences, we are committed to addressing any quality issues promptly and ensuring your satisfaction.
We adhere to all legal obligations regarding refunds and returns. Once an order is received, it is considered final, and goods or services will be dispatched according to the order form. To avoid any hiccups, please double-check your shipping address during the ordering process. If you notice an error after placing your order, reach out to us, and we’ll do our best to make the necessary adjustments.
Should you encounter any discrepancies upon receiving your order, please contact our local customer service team using the details provided at the bottom of your order email. We handle errors on a case-by-case basis, ensuring a fair and satisfactory resolution.
For a smooth refund process, we kindly ask that you bring any concerns to our attention promptly. Timely communication enables us to address issues efficiently, and delays may impact our ability to verify and resolve problems effectively.
Thank you for choosing Wick Coffee, and we appreciate your understanding of our refund policy. If you have any questions or concerns, please don’t hesitate to reach out to our customer service team. Your satisfaction is our priority.